Appointment cancellations made less than 24 hours before the scheduled appointment will be charged the full agreed-upon fee for the session. If you do not show up for a scheduled appointment (that you have not called to cancel at least 24 hours prior to the appointment) you will be charged the full fee for the session. You are responsible for keeping track of and attending your sessions.
New Client Packet (*Adobe fillable pdf file. See below.)
Client Consent – Additional (*Adobe fillable pdf file. See below.)
Telehealth Consent (*Adobe fillable pdf file. See below.)
Valor Teen Parental Consent (*Adobe fillable pdf file. See below.)
Phase 1 Class Commitment (*Adobe fillable pdf file. See below.)
Credit/Debit Card Authorization (*Adobe fillable pdf file. See below.)
Release of Information (*Adobe fillable pdf file. See below.)
Third-Party Agreement (*Adobe fillable pdf file. See below.)
Application for Financial Assistance (You will be taken to an external website that is not affiliated with Family Strategies.)
Client Rights & HIPAA Information
Family Strategies offers an optional SMS (text messaging) service to help clients stay informed about upcoming appointments.
By opting in to receive text messages, you agree to receive appointment reminders, scheduling notifications, and related service communications from Family Strategies.
These messages are intended solely to support the delivery of care and improve communication regarding your scheduled appointments.
Message frequency may vary depending on your appointment schedule.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving text messages at any time.
To stop receiving SMS appointment reminders, reply STOP to any message you receive from us.
After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from our office unless you re-enroll.
If you need assistance regarding SMS messages or appointment reminders, you may:
Contact our office directly at:
Family Strategies
Phone: 480-668-8301
Email: info@familystrategies.org
Website: https://familystrategies.org/
Mobile carriers are not liable for delayed or undelivered messages.
Family Strategies respects your privacy and is committed to protecting your personal information.
Mobile phone numbers and text messaging opt-in data are used solely for appointment reminder communications and related service notifications.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors who support our services (such as appointment reminder platforms, messaging providers, or customer service tools) is permitted only for the purpose of delivering our services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
By providing your mobile phone number and opting in to receive SMS communications, you consent to receive appointment reminder messages from Family Strategies.
Consent to receive text messages is not a condition of receiving services, and you may opt out at any time.
Message frequency varies based on appointment activity but typically includes reminders prior to scheduled sessions and occasional scheduling updates.
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect.